The Salesforce Service Cloud Consultant Certification demonstrates that you can implement the Salesforce Lightning Service Console, design service solutions on the Salesforce platform, and can implement OmniChannel, create Macros, and create custom apps to deliver world-class service as a Service Cloud consultant. Sound intense? Well, it is, which is why those who hold the certification regularly command six-figure salaries. Salesforce is currently the 7th-most in-demand IT skill in the world and this training can help you rise above the competition.
- Access 115 lectures & 10.5 hours of content 24/7
- Learn how to design & deploy solutions that support customer business processes & requirements
- Gain experience designing solutions using the Service Cloud functionality
- Develop the knowledge needed to implement multiple applications in common customer scenarios
Mike Wheeler teaches Salesforce because he is passionate about the platform, and the awesome things you can build quickly on it - including your career! There is an extreme shortage of Salesforce talent in the job market, and Mike is creating Salesforce Certification and User courses, so that you can get a good paying job in the cloud.
Mike has been building solutions on the Salesforce platform since 2008, and started his own certification journey in 2011. Before discovering Salesforce, he worked as a Technical Writer, Trainer, and built blogs using WordPress. Once he found Salesforce, he saw it as the quickest path to building world-class web and mobile applications for businesses and consumers. He has attained 6 Salesforce Certifications along the way: Salesforce Developer, Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, and Salesforce Platform App Builder.
He is the founder of Mike Wheeler Media, LLC, where his mission is to Inspire, Equip and Train the masses on the Salesforce Platform.