Turn Customers Into Fans In the First 100 Days with Joey Coleman
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Build Long-Lasting Customer Relationships
InstructorJoey Coleman is the Chief Experience Composer at Design Symphony - a customer experience branding firm that specializes in creating unique, attention-grabbing customer experiences. His clients include individual entrepreneurs, start-ups, small businesses, non-profits, government entities, and Fortune 500 companies. For over a decade he's worked with clients that include NASA, Network for Good, Hyatt Hotels, Zappos, the Save Darfur Coalition, and the World Bank - not to mention dozens of regional and local organizations around the world.
Joey is a recognized expert in customer experience design, an award-winning speaker at national and international conferences, and has taught business and creativity courses at both the college and graduate school level. Past appearances include presentations at the M.I.T. Sloan School of Management, Google, the Georgetown University School of Business, Stanford University, Zappos, YouTube, and numerous undergraduate, private corporation, and non-profit events.
Prior to founding Design Symphony, Joey held positions with the Corporate Executive Board (NASDAQ: EXBD), the White House (Office of Counsel to the President during the Clinton Administration), the United States Secret Service, and the Central Intelligence Agency. He holds degrees from the University of Notre Dame and the George Washington University Law School. An avid reader and experiencer of life, when not traveling the world (44 countries and counting) for speaking and consulting engagements, he enjoys time at home with his family in the mountains of Colorado.
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